Privacy

Your Personal Data, Our Responsibility

ArenasCollection values your privacy and complies with all legal provisions regarding personal privacy.

Data Collection

We collect personal data on this website, which is managed by our company. When you visit our site, we may store:

• Your email address if you post messages or questions
• Your email address if you communicate it to us
• Information about the pages you consulted
• Information you voluntarily provided (e.g., surveys or site registration)

Use of Information

This data is used to:

• Improve the content of our website
• Contact you for direct marketing purposes

Cookies

We use cookies to enhance your experience. A cookie is a small file sent by an Internet server and stored on your computer’s hard drive. It tracks your visit and stores relevant data.

Cookies help us to:

• Record your preferences
• Track session data (e.g., wishlist items)
• Identify how you reached our site
• Inform you of new features during future visits
• Improve service based on past activity
• Prevent repetitive advertisements
• Adapt site content based on your browser type

Security

We use industry-standard encryption technologies to protect your data during transmission and storage. Measures include:

• Secure servers for critical data (e.g., financial information)
• Contractual obligations for third-party providers to ensure data protection (e.g., Mollie)

Contacting Us

If you have questions or feedback about our privacy policy, contact us:

• Email: hello@arenascollection.com
• Phone: +32 471 90 47 11
  

Communication Preferences

If you provide your postal address, you may receive mailings about products, services, or events. To opt out, contact us at the address above.

If you provide your phone number, we will only call you regarding your inquiries or orders.

If you provide your mobile number, you may receive SMS/MMS messages related to your requests.

If you provide your email address, you may receive emails about products, services, or events if you’ve given explicit consent or are an existing customer. To opt out, contact us.

Robinson List

If you wish to stop receiving mailings or calls from any company, register with the Robinson list via:

• Website: www.robinsonlist.be
• Phone: 0800-91 886
• Mail: BDMV, Robinson list, Buro & Design Center, Heizel Esplanade B46, 1020 Brussels

Policy Updates

We may use consumer data for new purposes not yet covered in this policy. If so, we will notify you before using your data and offer the chance to opt out.

Access & Corrections

Upon request, we provide access to all data we hold about you. You may also request corrections to inaccurate data. Contact us at the address above.

Complaints

If you believe our site does not comply with this privacy policy, contact:

• Our company (see contact details above)
• The BDMV Supervisory Committee: comite@bdma.be or mail to BDMV/Comité van Toezicht, Buro & Design Center, Heizel Esplanade B46, 1020 Brussels