Privacy

Your personal data, our responsibility. ArenasCollection attaches importance to your privacy and applies all legal provisions around privacy.

On this website, we collect personal data. These data are managed by our company.

When you visit our site, we save:

  • your e-mail address if you post messages/questions on this website
  • your e-mail address when you communicate this to us
  • all information relating to the pages you have consulted on our site
  • any information you have voluntarily provided (e.g. research information and/or site registration)

This information is used:

  • to improve the content of our website
  • to contact you later for direct marketing purposes

The use of cookies:

On this site, we use cookies (a cookie is a small file sent by an Internet server that installs itself on your computer's hard drive. This file keeps track of the Internet site visited and contains some data about this visit).

We use cookies to:

  • record your preferences;
  • record information sessions, such as information about what you add to your "wish list".
  • record information specific to you, such as the web pages you consulted to get to our site.
  • to notify you of new features that might interest you the next time you visit our site.
  • record your previous activities on the site in order to provide you with a better service on your next visit.
  • to ensure that you do not receive the same advertisements repeatedly.
  • customize the content and presentation of the site based on your browser type or other information sent by the browser.

Security:

When we receive or transfer your data on our website, we always use the encryption technologies recognized as common standards within the IT sector.

We have implemented the necessary security measures to prevent the loss, unauthorized use or alteration of information we receive on our site.

If we receive or transfer certain critical information, such as, for example, financial information, we use a secure server
If we transfer data to third parties with whom we are contractually affiliated (such as online payment parties), these third parties must implement adequate security measures as part of the contract provisions, for example: Mollie, the certified secure payment provider.

How to contact us regarding our privacy policy?

If you wish to comment on our privacy policy, please contact us:

If you provide us with your postal address via the web, you may receive periodic mailings containing information on products and services and future events. If you do not (or no longer) wish to receive such mailings, please contact us at the above address.

If you give us your phone number via the web, you will only be contacted by our company by phone if this is necessary to inform you about those questions or orders you have requested.

If you give us your cell phone number via the web, you will only receive text messages (SMS/MMS/ed) from our company if this is necessary to inform you about the questions or orders you have requested.

If you give us your e-mail address via the web, you may be contacted by our company or the partner company via e-mail with regard to information about products and services or about future events (for direct marketing purposes) if you have given your explicit consent or if you are already a customer of ours and have communicated your e-mail address. If you no longer wish to receive such emails, please contact us at the above address.

If you no longer wish to receive mailings or telephone calls from any company, please contact the Robinson list of the Belgian Direct Marketing Association (online: www.robinsonlist.be, free phone number: 0800-91 886 or by mail: BDMV, Robinson list, Buro&Design Center, Heizel Esplanade B46, 1020 Brussels)

Our company may use consumer information for new purposes not yet foreseen in our "privacy policy". In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to give you the opportunity to refuse your participation.

Upon request, we provide visitors to our site with access to all the information we maintain about them. If you wish to access this information, please contact us at the address listed above.

Upon request, we offer visitors the opportunity to correct any incorrect information we maintain about them. If you wish to correct your personal information, please contact us at the address listed above.

If you find that our site does not comply with our privacy policy, please contact:

  • Our company itself, at the address listed above
  • The Supervisory Committee of the BDMV (by e-mail at comite@bdma.be or by mail at this address: BDMV/Supervisory Committee, Buro & Design Center, Heysel Esplanade B 46, 1020 Brussels)